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Ticketworks

Ticketworks

Smart, secure, and streamlined citation management

TicketWorks improves officer safety, speeds enforcement, and ensures data accuracy across agencies.

Data Driven Enforcement: How TicketWorks captures clean, structured data for better efficiency and reduced errors

TicketWorks validates every citation at the point of capture—barcode scans, GPS coordinates, timestamps, photos, and signatures—so records are accurate, standardized, and court-ready. With instant sync to Acuity Records and Advizor, agencies gain trustworthy datasets for trend and hotspot analysis and performance metrics that drive smarter deployments.

Outcomes that matter

One Platform for Sworn & Civil

Manage criminal summonses and civil complaints in a single system with role-based templates, guided workflows, and consistent audit trails.

Faster Stops & Service

Barcode/ID scan and guided forms cut roadside and encounter time, improving officer and public safety while reducing queues.

Fewer Errors & Compliance

Built-in validation, GPS/timestamps, photos, and signatures ensure complete, standardized records that are court ready.

Instant Submission & Integration

Submit directly to court/clerk systems and sync with Records in real time, eliminating re-keying and back-office bottlenecks.

Insight-Ready Data

Clean, structured datasets enable reviews, hotspot analysis, and performance dashboards to inform policy and staffing.

Experience the Power of the Acuity Public Safety Suite

TicketWorks is more than electronic citations; it’s fully interoperable with Acuity Dispatch, Records, and Advizor to deliver an end-to-end workflow from stop to court to insights.

Built for the street—and the court

Mobile e-Citation & Complaints

Issue parking, moving, and criminal summonses and civil complaints in one workflow—optimized for tablets, handhelds, and in-car systems.

Scan & Autofill

Barcode/ID scanning auto-populates fields; GPS and timestamps attach automatically to standardize every record.

Built-In Validation

Guided, policy-aware checks reduce omissions and errors so submissions are complete and court-ready the first time.

Court & Clerk Submission

Transmit citations and complaints directly to court/clerk systems and sync to back-end platforms without re-keying.

Evidence Capture

Add photos, notes, and digital signatures in-line with the record for a defensible, audit-ready package.

Real-Time Queries

Connect to DMV, NCIC, and other data sources for instant lookups and safer, faster decision-making.

Configurable Templates

Role-based forms, fields, and print layouts reflect your agency’s procedures with no heavy customization required.

Mobile e-Citation & Complaints

Issue parking, moving, and criminal summonses and civil complaints in one workflow—optimized for tablets, handhelds, and in-car systems.

Mobile e-Citation & Complaints

Barcode/ID scanning auto-populates fields; GPS and timestamps attach automatically to standardize every record.

Built-In Validation

Guided, policy-aware checks reduce omissions and errors so submissions are complete and court-ready the first time.

Court & Clerk Submission

Transmit citations and complaints directly to court/clerk systems and sync to back-end platforms without re-keying.

Evidence Capture

Add photos, notes, and digital signatures in-line with the record for a defensible, audit-ready package.

Real-Time Queries

Connect to DMV, NCIC, and other data sources for instant lookups and safer, faster decision-making.

Configurable Templates

Role-based forms, fields, and print layouts reflect your agency’s procedures with no heavy customization required.

Manage Your Data, Strengthen Your Agency: Explore Acuity Records

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